• ask to develop your personal knowledge 
• beliefs: ask questions about yourself so you will learn personal knowledge 
• experience: ask questions about yourself so you will learn to trust your personal knowledge 
• experience: ask experienced people such as your boss, parents, or mentors for advice 
• abilities: ask your supervisors 
• prove responsibility 
• show up on time 
• always do your best 
•  get your work done on time 
• keep your promises - be honest 
• consider the effects of your actions on others 
• take initiative 
• true professionals asses a situation see what needs to be done, determine how to do it, and then act to improve their jobs amd performance and their colleagues these acts can be large or small 
• make excellent decisions 
• leaders who take inititave have to make excellent decisions 
• an excellent decision that you make on your own 
• a responsible decision that considers how your actions will affect others 
• be precise 
• be precise and accurate ( facts, numbers) 
• be thorough ( details, grammar and spelling) 
• go the extra mile 
• its easier to do it right the first time than fix a mistake, but nobody is perfect 
• help others
• when you  find someone else's mistake, don't leave it! Correct it! 
• mistakes affect everyone 
• ethics is a system of morals and behavior 
• personal ethics is your individual understanding of right and wrong 
• a personal standard of excellence requires ethics so you will make the right choices, not just smart choices 
• professional employees behave ethically and honestly -- no lying, cheating, or stealing 
• companies have professional ethics 
• professional ethics consider the impact and morality of business decisions 
• harassment - is any form of constant, bothersome behavior the singles out an individual in an upsetting way 
• first, ask the person to stop the behavior 
• if it doesn't stop, tell the person to stop